Refund policy

Return & Refund Policy

All of our merchandise is custom and print-on-demand, made specifically for you - which means we are unable to accept returns, exchanges, or refunds under any circumstances.

If your order arrives with a printing error or defect, we'll make it right. Simply contact us with photo evidence of the issue, and upon review and approval, we will ship a replacement at no cost to you.

We appreciate your support of Pointer Rescue Organization and the work that we do!